The Citrix listener service does not impact mail data traffic, which continues to flow between user devices and Exchange Servers through ActiveSync. Send FCM notifications to Secure Mail on Android devices. Send APNs notifications, containing only badge counts, to Secure Mail on iOS devices. Instead, a device token and subscription ID identifies the specific device and Inbox folder to be updated within Secure Mail. No personally identifiable information is stored by the Citrix service. Exchange does not send any mail content to the Citrix service. Listen for Exchange Web Services (EWS) push notifications sent by Exchange Servers when there is Inbox activity. To provide push notifications for iOS and Android, Citrix hosts a listener service on Amazon Web Services (AWS) to perform the following functions: Secure Mail for Android supports notifications provided through the Firebase Cloud Messaging service (FCM). Secure Mail for iOS supports notifications provided through Remote Push Notifications provided through the Apple Push Notification service (APNs). Secure Mail for iOS and Secure Mail for Android can receive notifications about email and calendar activity when the app is running in the background or is closed.
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